On 7 July 2020, I was greeted by an email in my inbox with the subject line “Software Company Content Campaign”, followed by an urgent request outlining the impact of my work in industry. A few negotiations and months later, this would be the birth of a partnership now known as #SageForSmallBiz with multinational enterprise software company, Sage.
Six months later, and we’ve designed a conversation engaging with innovators, entrepreneurs, financial practitioners on themes of digital transformation, financial strategy and business innovation for the optimization of successfully running your business.
To mark this 6 month landmark, I’ve decided to share some of my 6 favourite moments and resources from the #SageForSmallBiz conversation:
Announcement of the Partnership
This was a conversation and partnership that was months in the pipeline, and I’d had a relationship with a few of my current colleagues, so when we hit the ground running, it was like a aligned well-oiled machine. This lead to getting profiled on the Sage website, engaging on the value of impact innovation.
Smart Money Tribe
The prospect of being in such a partnership meant that the #SageForSmallBiz stakeholders like yourself, were looking for value-add that wasn’t just centred around my expertise of being in business innovation, but also to engage on shared experiences. This is why, when I had the opportunity, I brought in my smart money tribe who are investors, entrepreneurs, venture builders to talk about their financial strategy that they use in their businesses, and treating their entities like legacy babies.
The Evergreen 30 Day Sage Trial
As a founder of a small business, managing your expenses and income is often afforded by the affordability and accessibility of an Excel spreadsheet. As you move your business from stage of growth to another, and you cannot afford to be inputting on excel at every purchase because more high-level prioritise require your attention, or the services of an accountant, the attractiveness of automating your accounting software becomes more alluring. This is why the Evergreen Sage Business Cloud Accounting Start 30-day FREE trial is one of my favourite resources from Sage.
“Accountants don't come cheap and as a startup, you generally have a very minimal budget in the early stages of your business. So Use accounting software to remain organized.” – Tinyiko Simbine, CFO and Co-Founder of GirlCode
Trust me when I say that takes a village to raise this conversation. From my fellow brand partnership colleagues, to the Sage engine that ensures we get our wish list to give you the best engagement and resources, getting on the monthly calls and strategy sessions definitely make the journey to work on this campaign a better delight.
Small Business Toolkits
If you’re not a big fan of reading articles or joining webinars, Sage has curated a few toolkits that are consumable and practical for founders in their first year, to creatives who are struggling with the jargon of the business and finance world. My top 3 would have to be:
Elevating after 6 Months
We have a special project coming in the next few months that will engage the tough economic impact of the COVID-19 pandemic through digital transformation, financial strategy and business innovation. I cannot wait to share this with you.
What have been some of your favourite moments and resources from the #SageForSmallBiz conversation? Let me know in the comments section, I’d love to hear from you and the value derived for your business or idea. Keep following the hashtag and www.sage.com for more information and updates.
“Such valuable information!
Thank you for breaking it down, BUT not dumbing it down. We’re learning as we go and grow #SageForSmallBiz.” - Phumeza Langa, Host of #SistaHoodHour
In my privilege during this pandemic, I’ve found some solace in being able connect with friends and loved one from anywhere in the world, finding an opportunity to create and communicate impact while earning an income and be a sponge to new information. However, I’ll admit that it hasn’t been easy to have my home be am accommodation, restaurant, office and shopping mall one-stop shop, without it taking a considerable amount of effort to adapt the diet and exercise of my mind and how to embrace this new normal caused by COVID-19. I am no wellness instructor to yoga master, but I will share five old and new habits that have been helping me adapt, and resources to experts whom you can engage.
In the business of COVID-19, it’s not only industries that are being disrupted and forced to either pivot or shut down, but its employees and anyone who is currently in the capacity, as an independent consult or full time content creator being impacted. At present, I’m consulting on a number of projects, in the process of creating my Design Thinking Social Impact course and working with brands via my social media platforms, so the work has to get done, one way or another, and these are the list of five habits that have been helping me.
I learnt of this term through my former manager, Max Pichulik, in one of our conversations on “What podcasts are you listening to this week?” where he discussed how he collided with it. A term coined by Cal Newport in his book, Deep Work: Rules for Focused Success in a Distracted World; deep work is explained as “Professional activities performed in a state of distraction-free concentration that push your cognitive abilities to their limit. These efforts create new value, improve your skill, and are hard to replicate”. Blocking 2-5 hours of at least three times of the five days of the week, has done wonders for me in my work and cultivating my discipline. Behaviours that have aided in ensuring this happens efficiently include blocking the time in my calendar, switching off my internet (and ensuring that should the work I do require the use of it, I collate the information before hand) and schedule it either in the morning or evening, where I know I’m more productive. Here’s an excerpt from the book to get you familiar with the concept.
Sleep, Nap and Sleep
As Pastor Sarah Jakes Roberts says, “Sleeping is my ministry”, and I am an obedient congregant of that church. I love sleep and can talk about it until I grab the attention of a non-believer. I’m also insomniac, which means that my sleeping patterns don’t allow me to nap but either operate on 2-3 hours of sleep or a full 12+ hours at a time and be efficient. The most important take-away from this paragraph besides my paradoxical love for sleep and being an insomniac, is that sleep is a form of self-care and is a sign of your body communicating that you’re tired – listen to it. Yesterday, I slept at 05h23 and woke up at 07h10 and over the weekend, I’ll most likely sleep at 22h30 and wake up between 13h00 and 14h00, so I know which days of the week, and times of day I’m able to be functional and productive. Figure out what works for you and take it from there.
Cut off time
It can be so tempting to want to overly commit to your work, and in the process lose the boundaries that you have set to have the peace of mind and withdraw from work. I’ve made it a mission to complete my consulting work by 17h00 and 18h00 the latest (and only for a call that can’t be translated into a meeting), and the other hours before and after this time, is dedicated to creating work into my other income streams. A tool that helps with this is the built-in screen time manager with anything digitally that could distract me, and unapologetically revert the next morning.
The idea of working from home does not mean working from your bed. Yes, I’m talking to you (and past me). I have ;created a routine which unashamedly starts with snoozing my alarm with 3-4 times, prayer and meditation, making up my bed and getting ready for the day away from the comfort of my bed. This could be the lounge, kitchen, or the desk office in the bedroom – but separate your work station from you bed. A Fast Company article details some reasons as to why a routine is scientifically backed to be a good thing to develop a habit of, even conducting business during a pandemic. I also ensure that, even if I wear sweatpants or jeans, that I always wear a smart casual top and jacket or coat for those Zoom meetings and Google hangouts. A routine sets the tone of your day, make sure that you honour you day with the audacity of showing up in your full self.
I’m currently in the process of renovating my bedroom to ensure that I get the right space that will facilitate the inspiration to adapting a diet for my psychology that will work for it. I didn’t really pay much attention to it because I spent most of my time in hotels or Airbnbs, and now that I’m on lockdown, I’ve realised that maybe painting my room purple and getting colourful curtains was not the best interior design choice I’ve made. Back to the point, and that is, whatever room I’m working in, facing or having my side to the light is important to me, and thanks to one of my favourite interior designers and architects, this is a great video of how lighting affects your mood (and to end, the productivity).
I truly hope that sharing how I have adapted and continuously do so, has helped you shed some light on what you can do to make the most of how to take care of your wellbeing and administer this progress through a system that is tailored for you.
How are you adapting a healthier diet for your mind while you continue through the business of COVID-19? Let me know in the comments section, I’d love to engage and learn from you.
A few days ago, I did an Instagram Live session with Annette Oppong, a Senior Associate at KPMG, podcaster for Diaspora Talks and Partnerships for Foundervine, an inclusive startup community supporting and building businesses. The session engaged the impact of the pandemic in South Africa on business, technology and the relationship with xenophobia; and inspired this article. In observing some of other conversations and articles that have been happening around the topic of the healthcare crisis, I wanted to introduce a five series of articles that will provide thought leadership into, what I call, The Business of COVID-19. Every month, I’ll focus on an aspect of business that has had to react or be proactive to how we do business, this May, we focus on the theme of Pivoting.
Whether you’re in Italy, Singapore, Canada or South Africa like me, you’ve experienced or seen from large to small businesses having to pivot their businesses and doing so through different models. We will unpack THREE ways to model, how this adaptation will influence your business decisions and the current and (potentially) long term impact of your enterprise?
“Adapt – make something suitable for a new use or purpose, modify; become adjusted to new conditions.”
Per this Oxford dictionary explanation, to adapt is employed in business studies to explain how a business’ product, market, or the way it operates can be modified to a new use or purpose, per the economic conditions. But Vuyo, you may ask, is this not pivoting? Or rather, what’s the difference between these two terms? Let’s dig in.
Pivoting addresses the HOW of adapting. When a business pivots, they are taking an informed business decision to do so based on the measured evidence because the market has changed, and in this case, the market has been affected by the pandemic of SARS COV-19.
“Pivot – to pivot is to turn or rotate, like a hinge. When you’re not talking about a type of swivelling movement, you can use pivot to mean the one central thing that something is depending on.”
The Business of COVID-19 has meant that enterprises have had to pivot to adapt. To pivot, means to change the core of the product when it is not meeting the needs of the market. This Cambridge Dictionary definition stood out for me because it speaks on centricity and dependency. The mechanism of pivot innovation and its dependency of the affected market is what can make or break the business.
New Product PPI
Before this pandemic infected now, over 5 million people, and impacted millions more, the saying used to be “How the mighty have fallen”, but now, it’s “How the redundant have fallen” and you could fill in many other adjectives with this term too. Aside from the hospitality and travel industry which has been affected because of global travel bans, many other industries have been affected because of the product’s reliance of people moving from the comfort of their own home. This has enforced companies to develop new products completely out of what they’re usually capable of doing to stay open. In Canada, INKSmith, which is an edtech startup specialising in making design thinking and technology tools for kids, has now had to move to manufacturing face shields and has, as a result, ended up hiring up to 100 new employees to meet demand.
In a study by the Erwing Marion Kauffman Foundation, two of the findings expressed that “over half of the companies on the 2009 Fortune 500 list, and just under half of the 2008 Inc. list, began during a recession or bear market.”; and “Job creation from startups is much less volatile and sensitive to downturns than job creation in the entire economy”. Companies like Airbnb, Microsoft and General Electric were created during an economic downtown, such as the one we’re currently living through. Will yours be one of them?
Innovation is not limited to new product development, it’s about finding new processes to improve a company’s efficiency and effectiveness, as well as gain momentum on its competitive advantage. Startups have been pivoting incrementally through either product expansion or new products via their core models. A prime example of what has been happening across delivery services businesses like Netflorist which moved from only delivering gifts to now exclusively groceries or Exclusive Books who is now delivering its books on UberEats. Bottles, an alcohol delivery service, also adapted to this, and are now grocery providers.
This century presents the age of the weaponizaton of data through its licensing, yet COVID-19 has given us an ultimatum to either digitize or go home, stay at home and not be an economic participant. Due to the advisory of physical distancing, this has meant that some PPI has had to be digitized to adapt to the new market. Online classes have become (sometimes to a parent’s nightmare) the norm for schooling, gyms and fitness instructors are moving their classes to zoom rooms and more conferences and summits are being moved online. Keeping with this trajectory, products that were already online like Zoom has seen a surge in daily users to 300 million, and influencers have had a much more captive and larger audience than ever before and securing more deals.
So, what does this Pivot Product Innovation (PPI) mean for your business going forward?
The long-term stain that COVID-19 has imprinted is Pivot Product Innovation (PPI), the mechanisation of market capitalisation and continued democratisation of economic participation. Millions of new challenges have emerged, and old ones worsened, and millions of opportunities are inserting themselves through new and incremental product development as well as digitization. You have been disrupted; with what PPI will you respond with for your business? Make your move!